Accountabilities:

Serve as the lead point of contact for all customer account management matters.
Build and maintain strong, long-lasting client relationships.
Negotiate contracts and close agreements to maximize profits.
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
Forecast and track key account metrics (e.g. sales results and annual forecasts).
Collaborate with sales team to identify and grow opportunities within territory.
Assist with challenging client requests or issue escalations as needed.

Accountabilities:
 Visiting/coordinate with the Clients and assessing customer requirements/Product Technical specification for estimation/pricing.
 Present (ISO, BASEC, ARAMCO, SEC) testified Technical documents for clients required project approvals.
 Prepare best proposals and conduct meetings and presentations with the clients for finalizing all project activities and documentation process and submittal.
 Negotiate & finalized on “discount prices %” as per Management policy, while ensuring continuation and enhancements of services.
 Review and negotiate over purchase orders and finalizing the deals.
 Liaise with the clients for “Metal Booking as per LME Price (London Metal Exchange)” & monitor the adjusted prices according to the new metal booking.
 Successfully manage all project critical paths including (Metal booking, production, timely delivery, logistic) as per agreement.
 Organize and follow up on after sales with internal servicing teams and establish strong relationship with customers for company future business strategic advantages.
 Consistent activity through various Marketing channels to increase the market share.

Accountabilities:
 Work with sales teams for generating new business from new clients & revoking passive accounts.
 Establish working relationship with corporate clients for further business.
 Manage/reduce Customer retention with the improvement of quality services.
 Provide latest updated Product Information for enhancing the customer productivity.
 Establish Marketing & sales strategy after identifying opportunity areas within the region.
 Significant increase the volume% of sales by Implementation of Marketing strategies/plans in line with the company objectives.
 Updating and maintain the customers profiles for Due Diligence Compliance.
 Monitor the logistics & Coordinate with the distribution networks.

Accountabilities:
 Responsible to provide the services to existing and new customer.
 Provide information to the customer about new company packages and plans.
 Managing the routine work & feedback from customer’s inquiries & complaints.
 Find the solution for Customer Technical Quires with Company Siebel System.
 Attend Company workshops/trainings for latest updated offers.
 Coordination with Retail Sales officers for Retailer Quires.
 Arranging the public awareness programs/seminars at different platforms.